FAQs

1. What sizes do you offer?

We offer a wide range of sizes, from Small to plus sizes, to ensure that every body can find something that fits comfortably and beautifully. Please refer to our sizing guide for detailed measurements to help you choose the perfect fit.

2. How do I find my correct size?

To find your perfect size, check our size chart available on each product page. You can also measure yourself using a soft measuring tape and compare your measurements to our chart. If you need further assistance, our customer support team is happy to help!

3. Can I return or exchange my lingerie?

Yes! We accept returns and exchanges on unworn, unwashed, and unaltered items within 3 days of purchase. Please visit our Returns & Exchanges page for more details and to start the process.

4. Is my payment information secure?

Absolutely. We take your privacy and security very seriously. Our website uses SSL encryption to ensure that all transactions are secure. We also accept various payment methods, including credit cards, PayPal, and more.

5. Do you offer international shipping?

No, currently we are not shipping international.

6. How do I care for my lingerie?

To keep your lingerie looking beautiful, we recommend hand washing in cold water or using a gentle machine wash cycle. Always air dry your items to preserve the fabric and shape. Check the care instructions on each garment for specific recommendations.

7. What if the item I want is out of stock?

If an item is out of stock, you can sign up for an email notification, and we’ll let you know as soon as it’s back in stock. Alternatively, you can explore similar styles on our site, as we regularly update our collection.

8. Can I get a gift wrapped?

Yes! We offer gift wrapping for an additional fee. Simply select the gift wrapping option at checkout, and we’ll package your items in a beautiful, elegant way.

9. Do you offer any discounts or promotions?

We frequently offer special promotions, seasonal sales, and discounts. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals.

10. I have an issue with my order. How can I get help?

If you have any issues with your order, please reach out to our customer support team. We’re happy to assist you with returns, exchanges, or any other concerns. You can contact us via email or by phone on our Contact Us page.

11. Are your products made with sustainable materials?

We are committed to sustainability and offer a variety of eco-friendly lingerie options. Look for the "Sustainable" label on product pages for items made from organic cotton, bamboo, recycled fabrics, and other environmentally conscious materials.

12. Can I track my order?

Yes, once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package through our shipping partner’s website.

13. Do you sell matching lingerie sets?

Yes, we offer a wide selection of matching lingerie sets, including bras and panties, corsets, teddies, and more. Browse our collections to find the perfect set for you!

14. Can I cancel or modify my order after placing it?

Once your order is placed, it is processed quickly to ensure prompt delivery. However, if you need to make changes or cancel your order, please contact our customer service team as soon as possible, and we’ll do our best to assist.